Privacy Policy
Effective Date: 10.01.2025
As SimPhysx, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our engineering software and consultancy services. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name, job title, company name, and contact details (email, phone number, mailing address).
- Payment information, if you purchase our software or services.
b) Technical Information
- Device details, IP address, browser type, and operating system.
- Usage data, such as access times and pages viewed within our software or website.
c) Project Data
- Information and files you provide for consultancy projects or software usage, such as engineering models, simulation data, and project requirements.
2. How We Use Your Information
We use your information to:
1. Provide, operate, and improve our software and consultancy services.
2. Communicate with you regarding your inquiries, projects, or purchases.
3. Process payments and manage your account.
4. Ensure the security and integrity of our systems.
5. Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist in providing services, such as payment processors, hosting services, or customer support.
- Legal Authorities: When required by law or to protect our rights and interests.
- Business Partners: For collaborative projects, with your consent.
4. Data Security
We implement industry-standard security measures to protect your personal and project data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to sensitive information.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request data portability.
- Lodge a complaint with a regulatory authority if you believe your rights have been violated.
To exercise your rights, please contact us at contact@simphysx.com.
7. Cookies and Tracking
Our website and software may use cookies and similar technologies to enhance user experience and analyze usage patterns. You can adjust your browser settings to decline cookies if you prefer.
8. Third-Party Links
Our website or software may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
9. International Data Transfers
If you are accessing our services from outside Türkiye, your data may be transferred to and processed in Türkiye or other countries where we operate. We ensure such transfers comply with applicable data protection laws.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review it periodically to stay informed.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: contact@simphysx.com
- Address: Başıbüyük Mh., Süreyyapaşa Başıbüyük Yolu Sk No:4/1, 34854 Maltepe/İstanbul, Türkiye
